Support - Open a Trouble Ticket

Additional Resources

Try these support resources first before creating a trouble ticket.

FAQ

Please check out our FAQ for answers to any questions you may have regarding how the platform works. Coverage includes topics such as our business model, our token system and account deletion. Additional answers to questions of legality can be found in our respective Privacy Policy and Terms of Service sections.

Email Address

Please contact us at support@personly.com for direct support inquiries. If you are an existing user, we highly suggest using the form on this page in order to open a trouble ticket as it will ensure a speedier response.

Social Media

Please feel free to also send your support inquiries to our various social media channels listed on our Contact page. Writing a message in our Telegram group is the quickest way to receive a response, however we are reachable through all our social media channels.

Create Ticket

If you encounter an issue you need urgent help with, please open a ticket below and we will try to respond as soon as possible.